• Attention to quality and great customer service.
• Honest, reliable and professional.
• We're not pushy salesmen. Though every carpet and upholstery situation is different we usually give a fairly close quote over the phone. We ask you a few questions and give you a price based on your answers. Outside of the cleaning price we recommend Powerguard™ Protectant for your carpets and upholstery. Why, because it works (Video). We use it after cleaning our own carpets and realize the benefits. If you opt out of this service, we start the work, we are not commissioned salesmen. If you'd like a free in home estimate we can do that as well.
• We do not use Bait and Switch tactics. Often you see coupons with prices too good to be true to find out that you will be charged a much higher price when the technician gets to your home, or sometimes after the job is done. This is simply unethical and not what our company stands for.
• The owner is present on all jobs. Who better then the owner to make sure the job has met our high quality standards and stride for total customer satisfaction?.
• Our 3 Way Written Guarantee assures your complete satisfaction.
• We call our customers back to make sure that they are still happy with the service they received.
• Our arrival to the job is within a one hour block of time. We call approximately 15 minutes before we arrive. If at any time we're running behind from the previous job we call to let you know.
• We use Chem-Dry's most advanced cleaning system.

Please feel free to browse the site and do not hesitate to call us.

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